We’re here to help.

Common Questions

How do I cancel my subscription?

Open Settings → Apple ID → Subscriptions, then select Reset and manage or cancel your plan there.

I was charged unexpectedly

Subscriptions renew automatically unless canceled before the renewal date. Billing is handled by Apple.

The app isn’t working correctly

• Update the app to the latest version.
• Close and reopen the app.
• Restart your device.
• Contact support if the issue continues.

My data disappeared

Reset is designed to prioritize privacy. Depending on the feature, data may be stored locally on your device. Deleting the app may remove local data.

Contact Support

For help, feedback, or bug reports, contact:

Suggested response time: 24–48 hours

Helpful details to include

• Your device model
• Your iOS version
• The app version
• A short description of the issue

Feature requests

We love thoughtful feedback. If Reset helped you or you have ideas for improving the experience, we’d love to hear from you.